Privacy Policy

Last updated: April 2026

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).
By using this website, you agree to the collection and use of information in line with this policy.

2. Personal Information We Collect

We may collect personal information that you voluntarily provide through our website forms, including:

• Name
• Email address
• Phone number
• Any information you choose to include in your enquiry or message

This information is collected only for lawful and necessary purposes connected to our business activities.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries or contact requests
• Communicate with you about our services
• Improve our website and customer experience
• Comply with legal obligations where required

We do not use your personal information for purposes that are unrelated to the reason it was collected.

4. Cookies and Website Analytics

Our website uses basic cookies to:

• Ensure the website functions correctly
• Analyse website traffic and usage patterns

Cookies are small text files stored on your device. The information collected via cookies is generally aggregated and anonymous and does not usually identify you personally. You can disable cookies through your browser settings, however this may affect how the website functions.

5. Sharing Your Information

We do not sell or trade your personal information.
We may share your information with trusted service providers (such as website hosting or analytics services) only where necessary to operate our website or services, and only where reasonable steps are taken to protect your information.

6. Storage and Security

We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure. Information is retained only for as long as necessary to fulfil its purpose.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you
• Request correction of any inaccurate or incomplete information

To make a request, please contact us using the details below. We will respond within the timeframes required by law.

8. Complaints

If you believe we have not handled your personal information in accordance with this policy or New Zealand privacy law, you may contact us first. You also have the right to complain to the Office of the Privacy Commissioner:

Website: https://www.privacy.org.nz
Phone: 0800 803 909

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Club Queenstown
Email: info@theclubqueenstown.co.nz
Phone: (+64) 22 4203 202
Address: 17B Earl Street, Queenstown